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Cupcakes Forever

Handmade Special Occasion Cakes

Contact information and opening hours


Email Enquiries or photos to

Info@cupcakesforever.co.uk

Please check your junk folder also for replies


Land-line: 01922 325784


Opening / Cake collection days

Sunday, Monday & Tuesday  CLOSED for collections

(Due to now working part time I can no longer take orders for

collection on the above three days)

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Wednesday - Thursday 10:00am-6:30pm

Friday - 10:00am-4:00pm


Collection Address:

271 Lichfield Road

New Invention

Willenhall

WV12 5BQ


Please note

Visits are strictly via appointment only or if you’re collecting a cake.

I am happy for people to pop by - just call before you make the journey as I work on my own and I work part time so I can get quite busy or I may not be here.


If you would prefer to email me with any pictures or ideas you have please send them to info@cupcakesforever.co.uk

I will respond to all enquiries within 48 hours usually in the evening or mornings as I’m busy cake decorating during the day :)

Please call if your enquiry is urgent.



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Frequently Asked Questions


How do I Order?

FROM JAN 2017 ALL BOOKINGS WILL REQUIRE A COMPLETED BOOKING FORM

Order by contact form, email or phone - please do not send orders via text message or Facebook messenger!

Please contact me to discuss your individual requirements.

To avoid disappointment in not being able to book for your chosen date you’re welcome to pay a £10 deposit to secure any date in my diary (subject to availability) as long as the remaining deposit total is paid within two weeks of the order due date.


Deposits:

We require a 50% deposit of the order value .

To avoid disappointment in not being able to book for your chosen date you’re welcome to pay a £10 deposit to secure any date in my diary (subject to availability) as long as the remaining deposit total is paid within two weeks of the order due date.

Please note that all deposits are non refundable if cancelled by customer .


Where are you based?

I am based in New Invention in the West Midlands and work from home, I have a separate cake studio at the side of the house.


What’s your notice period?

Preferably at least 2-3 Weeks for all cakes, longer in the summer during the wedding season as I may be fully booked with wedding cakes


Stand Hire

I have various stands to hire ranging from 1-10 tier acrylic tree stands for cupcakes, and I currently have two wedding cake stands. A refundable security deposit is taken on all stand hire. Please ask for more details.


Do you offer delivery?

I no longer offer delivery for celebration orders during busy times as I work on my own, please check with me for availability. Local delivery is from £5


How long does the cake keep for?

Fresh cakes should be consumed within 48 hours after collection, my cakes do not contain any preservatives to increase shelf life so they should be treated as a fresh product just like bread, milk or fruit and vegetables.


Where should I store my cake?

Cakes should be stored somewhere cool, or in hot and humid conditions (i.e. the middle of summer) they can be placed in the fridge . They should not be left for any period of time in warm or humid areas such as a warm kitchen or car. which can cause the cake to sweat and can accelerate dryness and sometimes even cause mould.


What about your ingredients?

I only use free range eggs, the best quality flour, sugar, essences and natural flavourings.  When ever  possible is do use egg from my free range chickens from my garden. All hens have come from registered breeders or rescued from ex-commercial farms.


How should I transport my cake?

Cakes are fragile and should be transported with care - once they have left my premises I have no control on what happens to the cake, therefore safe transportation and careful handling of the cake is the responsibility of the customer.


What Type of cakes do you make?

Any shape or size

Egg free (not cupcakes)

Gluten Free

Dairy Free

Dairy free & Gluten free


IMPORTANT INFORMATION ABOUT STAND HIRE

I do not collect the stands and they must be returned to Cupcakes Forever BY THE CUSTOMER within 7 days of hire in its original hire condition, upon which the security deposit will be returned.

If there are any missing components to the stands, or any parts have become damaged, then the cost to replace/repair these items will be deducted from the deposit.


Insurances and local Authority

I am registered with Walsall Borough Council for preparing and selling food from home.

I have Public Liability Insurance for the maximum sum of £5,000,000

I have a level 2 CIEH in Food Safety and Catering

Copies of my certificates & policy are available upon request.